Total Customer Satisfaction
Customers are the lifeline of a company. To ensure customers satisfaction, All Nation holds following action plans and strategies:
- Regularly conduct quality visitation/inspection of posts or make telephone calls to clients to gather feedbacks and comments pertaining to our services as well as our guards’ performance.
- Conduct continuing assessment to our client’s facilities to determine security risks and weaknesses and recommend necessary corrective as well as preventive measures/procedures to further improve the security set up in the facility.
- Respond to client’s concerns with dispatch or through the fastest possible means and institute appropriate corrective measures on the spot to avoid recurrence of similar incident in the future.
- Continue to provide our client-companies with uninterrupted quality security services even during dangerous time or critical situation, but without sacrificing the health and safety of everyone and installations.